icb138 Casino & Sportsbook Terms

When you join icb138, you agree to our terms of service. These terms set out how we operate our platform, what we expect from our members, and how we handle disputes. We've written them in plain language so you understand your rights and responsibilities before you deposit or play.

Our terms cover account opening, deposits and withdrawals, bonus eligibility, game rules, and dispute resolution. We also explain how we protect your data and what happens if you breach our policies. If you have questions about any term, our support team is available in English to clarify.

icb138 services are available only where local law permits. We encourage all users to verify that access and use comply with their own jurisdiction's regulations. By opening an account at icb138, you confirm that you are of legal age in your jurisdiction and that you are not accessing our platform from a location where online gaming is prohibited.

Account Opening and Eligibility

To open an account at icb138, you must be of legal age in your jurisdiction and provide accurate personal information. During registration, you'll enter your email, create a password, and provide your name, date of birth, and phone number. We use this information to verify your identity and comply with anti-money-laundering regulations.

You are responsible for keeping your login credentials confidential. If you suspect unauthorized access to your account, contact our support team immediately. We are not liable for losses resulting from unauthorized use if you have failed to protect your password.

We reserve the right to suspend or close your account if we believe you have violated our terms, engaged in fraudulent activity, or used the platform in breach of applicable law. If we close your account, we will return any remaining balance to your original payment method, subject to verification.

Account verification and KYC

Before your first withdrawal, we may request identity verification. This typically includes a photo ID (passport or national ID) and proof of address (utility bill or bank statement). We use this information to verify your identity and prevent fraud. Verification usually completes within standard processing windows.

If we cannot verify your identity, we may suspend your account or restrict your access to certain features. You are responsible for providing accurate and complete documentation. Providing false information is grounds for immediate account closure and forfeiture of any balance.

Deposits and Withdrawals

icb138 accepts deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Choose your preferred method during deposit. E-wallet deposits (mobile banking, local payment, online payment, e-wallet, mobile banking) process instantly. Bank transfers and local payment may take a few minutes to a few hours depending on your bank's processing schedule.

Your deposit is credited to your icb138 balance once the payment provider confirms the transaction. We are not responsible for delays caused by your bank or payment provider. If your deposit does not appear within the expected window, contact our support team with your transaction reference.

Withdrawals are processed back to your original deposit method. For example, if you deposited via online payment, your withdrawal goes back to your e-wallet wallet. Withdrawals are subject to verification—we confirm your identity and account status before processing. Once approved, funds are sent to your payment provider according to their processing schedule.

Withdrawal limits and processing

Withdrawal limits depend on your account status and tier. Your account dashboard displays your current withdrawal limit. We process withdrawal requests according to our standard verification schedule. Approved withdrawals are sent to your payment provider, and they credit your account according to their own timeline.

We reserve the right to delay or refuse a withdrawal if we suspect fraudulent activity, if your account is under review, or if you have not met bonus play-through requirements. We will notify you of any delay and the reason for it.

Bonuses and Promotions

Bonuses expire after a set period (typically 30 days). If you do not meet the play-through requirement before the expiry date, the bonus is forfeited. Once you meet the play-through, the bonus converts to real money and is fully withdrawable.

Weekly cashback is calculated on net losses (total wagers minus total winnings) and is credited every Monday morning. Cashback is immediately withdrawable—no play-through required. Your cashback percentage depends on your tier, which resets monthly based on your activity.

Referral bonuses are credited when your referred friend completes their first deposit. Both you and your friend receive a bonus. Referral bonuses are subject to the same play-through requirements as the welcome offer.

At icb138, we are transparent about how our bonuses work. Every offer includes clear terms so you know exactly what is required before you can withdraw.

Game Rules and Fair Play

All games at icb138 operate on certified random number generators (RNG). Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger) are conducted by real dealers in real time, and you see every card and spin on camera. Slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) use RNG mechanics to ensure fair outcomes.

We do not manipulate game outcomes. Your winnings and losses are determined by the game mechanics and RNG, not by icb138. If you believe a game has malfunctioned or behaved unfairly, contact our support team immediately with details of the incident.

Sports betting and esports markets (Liga 1, Piala AFF, Mobile Legends, Free Fire, PUBG Mobile) are settled according to official results. If a match is postponed, cancelled, or abandoned, bets are settled according to our betting rules, which are displayed before you place a bet.

Dispute Resolution and Complaints

If you have a complaint about icb138, contact our support team in English. We will investigate your complaint and respond within a reasonable timeframe. If we cannot resolve the dispute, we will explain our decision and the reasons for it.

If you are not satisfied with our response, you may escalate your complaint. We will work with you to find a fair resolution. Our goal is to address your concerns transparently and promptly.

Jurisdiction and Applicable Law

icb138 services are available only where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

These terms are governed by the laws of the jurisdiction where icb138 operates. Any disputes arising from these terms or your use of icb138 are subject to the dispute resolution process outlined above.

Changes to These Terms

We may update these terms from time to time. If we make material changes, we will notify you via email or through your account dashboard. Your continued use of icb138 after such notification constitutes acceptance of the updated terms.

Contact and Support

If you have questions about these terms or need clarification on any point, our support team is available in English. You can reach us through the Help section of your account dashboard. We are here to help you understand your rights and responsibilities at icb138.

Whether you're in Jakarta, Surabaya, Bandung, Medan, or Semarang, our support team can assist with account questions, payment issues, or disputes. We are committed to resolving your concerns fairly and transparently.

By opening an account at icb138, you confirm that you have read and understood these terms and agree to be bound by them. If you do not agree with any term, do not open an account or use our platform. icb138 services are available only where local law permits—verify compliance with your jurisdiction's regulations before accessing our platform.